Return & Refund Policy

Please email mail@neococo.com to get authorization for your return.

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

  • Your purchase should be sent back to us within 30 days of receiving your order. Returns outside of this period may be accepted at the discretion of NEOCOCO.

  • Please provide us with a tracking number when sending back an item. 

  • Once your return has been received and accepted by us, your refund will be completed via the original payment method.